News

Applying Continuous Improvement to a UK building society

We interviewed Dean Williams, Head of Continuous Improvement and Operations Change, Principality Building Society ahead of his presentation to the BSA conference in May. Streamlining systems and...

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Savings innovation in the age of the millennial

Today’s savings environment is characterised by low interest rates with the light at the end of the tunnel for many savers being provided by some challenger banks with better savings interest...

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Managing a lender’s conveyancing panel: improving efficiency and tackling mortgage fraud

Conveyancing panels are a crucial element of a lender's ability to operate effectively in the UK mortgage market. However, the resource required is increasingly significant given the need to fully...

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The Brave New World of cheques is almost upon us

As the payments industry boils itself into a frenzy around Fintech, Regtech, and innovation hubs, bubbles and incubators, the ‘good old dependable cheque’ finally gets the new lease of life that...

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Long termism in an accelerating world - and what it means for building societies

  At a recent NEDs dinner, I asked what timeframe they thought long term planning should encompass. Immediate responses were about the typical three-to-five-year business planning horizon, which...

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Cyber security for building societies – don’t panic!

If you were to believe a lot of the stories in the media or listen to some of the more alarmist statements by ‘security consultants’ then there is a 16 year old obsessive geek sitting with a...

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Mortgages in the digital age

A recent Fiserv survey found that over a 30-day period, millennials accessed their financial organisation via mobile app or browser 8.5 times on average versus 3.1 times for non-millennials....

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Key questions you need to ask about your defined benefit pension scheme

1. Do you know how much your DB scheme costs to run? It can be difficult to get information on how much your defined benefit pension scheme costs to run, but it’s important to understand how much...

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Building society, nationwide

Nationwide Chief Executive, Joe Garner, discusses why the society is taking inspiration from its roots to determine and plan its future.

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The key challenges and opportunities facing building societies in a data-driven, customer led world

Data security, digital disruptions and regulatory changes mean that building societies are working within an increasingly challenging environment. Demands from stakeholders, investors, government...

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