News

BSA Conference 2016: Highlights video

In Newcastle for 2016 conference we had two days of lively discussion and debate, exploring the challenges of combining traditional building society models with commercial ambitions, and...

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Video: Branch Transformation in Nationwide by Barnaby Davis

 We were fascinated by the presentation on branches, design and digital by Barnaby Davis from Nationwide. It’s clear that many consumers react better and trust those with a physical branch...

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A US perspective: Thomas J Curry, US Comptroller of the Currency

There was a real transatlantic feel in Gateshead, as we welcomed Thomas J Curry, US Comptroller of the Currency, an independent bureau of the US Treasury. Mutuals are big in the US and Comptroller...

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